Votes
0
Product:
Character Creator 4
Version:
4.41
Status:
Closed
Issue 11341
Latest Face Tools V1.04 does not send to Zbrush 2023.2.2
I only updated CC4 and it stopped working (sending files to Zbrush.
I've tried removing facetool folder and file from the ZPlugins64 and uninstalled face tools from the Hub to then reinstall to reset everything but it changed nothing.
I am reluctant to post here any more for bugs as I've stated in the forum. It often takes up to a month or more to get a response and a fix/help may drag it out longer. Maybe if the feedback tracker could pull up related forum posts, it might resolve most of users problems if they've had the same issue and have a solution and free you up from having to go through so many posts.
OS: Windows 11
  •  3
  •  111
Submitted byAscensi
1
COMMENTS (3)
Ascensi
Hi, I decided to reinstall Zbrush from scratch,. I uninstalled, and deleted their folders and now everything is working correctly again, thank you for your quick response. If I have any related/on going issues going forward, I'll be sure to try your suggestion.

When I was going to try your suggestion, I realized there were older folders from Pixologic and new ones from Maxon, so I thought it's best to clean house and make sure I have a good install.
Feedback Tracker Admin
Hi Ascensi,

I'm glad that your problem has been resolved. If you have any questions, please contact me.

Molly
Reallusion
Ascensi
Hi Soya, currently, I had to leave one location computer (A) to work on computer (B).  Computer (B) actually shows the additional GoZ Plus features, it looks promising and thank you for this update! big thank you to the devs! however, it seems like I may have to remove all the tools off this one as well (B) and start from scratch because sending back to CC4 just causes it to crash (even after resetting Goz Plus.) -I only just now learned GoZ Plus after I was prompted about a sync error and was told to reset it in the plugin menu which I've done.

Should we no longer use GoZ that's on the  Zbrush tool pallet and instead now focus on using the GoZ related plugins from Reallusion to avoid errors? -maybe that's what happened, files may not have synced properly because I used the old GoZ.

I have not checked the registry on the other computer yet, I was in the process of completely removing Zbrush, plugins and their folders to start from scratch but I had to go.  On Monday, I will have reinstalled everything and I will begin to test everything.

My recent transfers have failed/crashed CC4. It may be a character size limitation, I need some of my Characters to be as Titans scaled roughly 1500 and this is not possible in iC8 so I tried scaling in Zbrush but that resulted in error but I thought maybe I can morph/scale 500 in CC4 but in iC8 scale an additional 1000 but this warped the toes and  there is no reset or adjustment possible for the toes. Sometimes clipping will result either an area or the whole character on Z 99999999.999 position when adjusting bones.
Attachment:
  • Screenshot 2024-06-09 092628.png
Feedback Tracker Admin
Hi Ascensi,

Please check if the file exists:
C:\Users\Public\Pixologic\GoZBrush\GoZ_Config.txt

And registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Maxon\ZBrush 2023.2.2 for maxon
HKEY_LOCAL_MACHINE\SOFTWARE\Pixologic\ZBrush 2023 for pixologic

If all the files and registries are valid, please provide screen shot so I can test with the same configuration.

Thank you.


Soya
Reallusion
1