Votes
0
Product:
iClone 8
Version:
8.5
Status:
Released in 8.5
Issue 11527
Iclone crashes when lip keys are in timeline and you tryto play or scrubb through timeline
Dear Reallusion Team,

Another big issue since the latest update. Iclone crashes when lip viseme keys are placed in the timeline and you try to play or scrubb trough the timeline.

Overal IC8 is very unstable since the the newest update. Many random crashes are happening too additionaly

We can't work anymore on our projects like this and we aren't able to met our shedules.



Specs:
Win11, 64GB RAM 3090 RTX I7 12th gen newest GPU updates installed
OS: Windows 11
  •  5
  •  164
BugAnimation
Submitted byLABRATS Sep 13, 2024
1
COMMENTS (5)
LABRATS Oct 7, 2024 
@gamerickster: The latest update (released 2 days ago I think?) fixed this issue as far as I can tell. Didn't worked too much since the fox came out on projects though, so there might still be some issues left I didn't discover yet.
gamerickster Oct 7, 2024 
Hello, same issue. After wasting hours trying to figure out what is crashing iClone, the Lip Editor is making it crash—empty project or not. Is the dev team working on a fix?
Feedback Tracker Admin Oct 7, 2024 
Hi,

Can you tell me your iClone version?Please open Help menu,then choose About iClone 8.

Molly
Reallusion
Attachment:
  • sfgwerg.jpg
Feedback Tracker Admin Sep 24, 2024 
Hi LABRATS,

I'm very sorry for forgetting to reply to you. We have reproduced it. Thank you for your help.

Molly
Reallusion
LABRATS Sep 16, 2024 
Thank you for your quick response. It happens everytime. Even in an empty project with your standard characters:

https://youtu.be/UFNB4FFyjzM

As soon as Viseme Keys are applied and you try to play it or scrubb trough timeline, Iclone crashes.

Many thanks in advance for looking into this issue and hopefully fixing it with the next update.

Regards Labrats
Feedback Tracker Admin Sep 16, 2024 
Hi LABRATS,

Did it happen every time?If yes,please provide your project file to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1