Iclone crashes when I try to import video

Votes
0

Product:
iClone 8

Version:
8.4

Status:
Not Reproducible

Issue 11247

Iclone crashes when I try to import video

Can't bring any animation into Iclone. Even file created with iclone.

It crashes immediately.

Thanks

OS: Windows 11

Attachment:

Bug Animation

Submitted bylarryjbiz 2024/04/11 12:58:16

COMMENTS (2)

Feedback Tracker Admin 2024/05/20 02:33:34

Hi larryjbiz,

Can you capture a screen video and provide your video file to us?

Molly
Reallusion

Feedback Tracker Admin 2024/05/13 06:23:56

Hi larryjbiz,

Thank you for your feedback.Please provide your video file to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion