Votes
0
Product:
iClone 7
Version:
7.6
Status:
Closed
Issue 6240
Iclone 7 wont start
I've re-installed all the Realillusion software but none of it will boot up past the splash screens.
Here's the crash in event reporter

Faulting application name: iClone.exe, version: 7.60.3202.1, time stamp: 0x5d4361c7
Faulting module name: nvwgf2umx.dll, version: 26.21.14.3615, time stamp: 0x5d620d85
Exception code: 0xc0000005
Fault offset: 0x00000000006d86e4
Faulting process id: 0x990
Faulting application start time: 0x01d564ab19d6cedf
Faulting application path: C:\Program Files\Reallusion\iClone 7\Bin64\iClone.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_28177e87c87e52b1\nvwgf2umx.dll
Report Id: 712bddbb-7145-45e1-9d27-70a9a6e8d12f
Faulting package full name:
Faulting package-relative application ID:
OS: Windows 10
Related Issue:   iClone7/CC3 don't launch after nVidia driver update (Issue 6185)
Duplicate Issue:   iClone7/CC3 don't launch after nVidia driver update
  •  3
  •  2615
BugGeneral
Submitted bygordynyc Sep 6, 2019
1
COMMENTS (3)
Feedback Tracker Admin Oct 23, 2019 
Hi, gordynyc,

Nvidia has released the 440.97 Game Ready driver On 2019.10.22, which have fixed the issue that will cause iClone 7 and CC 3 to crash while launching. However, the Studio driver have not update yet. For users who use Studio driver, might want to switch to the 440.97 Game Ready driver, or wait until the next Studio driver release.

Since this fix was made in the driver level, no iClone or CC updates are needed. Thank you for your patience to wait for such a long time.

Regards,
Donnie
Reallusion
yasushi.stunt Oct 12, 2019 
I did rollback my Nvidia Game Ready Driver followed that link.
 But still won't start..
4u2ges Sep 8, 2019 
Check this out: https://forum.reallusion.com/419954/IMPORTANT-Nvidia-Graphics-Driver-43602-Issues
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