Votes
0
Product:
Character Creator 3
Version:
3.32
Status:
Closed
Issue 7499
I'm making a 3d model of a woman in Character Creator 3, and I can't export it to iAvatar.
1. I make a 3d model of a woman from standard free parts.
2. The skingen editor is activated.
3. Made of 20+ layers of the skin(bumps and face morphs).
4. When I try to deactivate the skingen editor, the app crashes.
5. if skingen is not touched, then an error occurs when exporting to avatar(bad memory).

The damp of the memory, the dxdiag data, and a my project, included.

https://drive.google.com/file/d/1J-J3oPqqkripyujIscFTFiAasO6rKETp/view?usp=sharing

The app is always crashes. I can't export.
OS: Windows 10
Attachment:
  • error_screenshot_normal.png
  • error_screenshot.png
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BugPipeline (Export/Import)Appearance Editor
Submitted byiliakutaev Dec 15, 2020
1
COMMENTS (1)
Feedback Tracker Admin Dec 21, 2020 
Hi iliakutaev,

Thanks for your feedback!
Currently, I can't reproduce the crash issue via your project, but I've noticed you almost run out your disk space.
SkinGen will create temp cache in your Temp folder, please go to CC/Preference.
And find Dynamic Texture Editor section, You can Click Clear Cache to remove cache file.
Please try again to see if the crash issue still exist.

Calvin
Reallusion.
1