File Transfer from iClone to Unreal 5.2 fails.

Votes
0

Product:
iClone 8

Version:
8.31

Status:
Closed

Issue 10742

File Transfer from iClone to Unreal 5.2 fails.

When using Unreal Live link to transfer a character the process runs until it reaches a point as shown in the attached image as produced. Then nothing further happens. From the task bar I can see that the two Unreal apps are working, however, after several minutes (+/- 15 minutes) they will stop working and no transfer has taken place.

There is one strange anomaly in that I can transfer a character if I shut the computer down, start it, and then run the programs and do a transfer. However, after that no characters will transfer.

I have reloaded both Character Creator 4 and iClone 8 programs.
I have reloaded all the plugins.
I have tried different characters.
I was having this issue with Unreal 5.1 so upgrade to 5.2. Same problem.

OS: Windows 10

Attachment:

File_Transfer_Failure_LiveLink.jpg

Bug Pipeline (Export/Import)Live Link Auto Setup for Unreal

Submitted byoceanguide1 2023/08/24 02:48:14

COMMENTS (2)

oceanguide1 2023/10/27 20:25:20

Okay, I did the easy route (if not a long one) and went and upgraded to UE 5.2 and the problem no longer plagues. 

Thanks

Feedback Tracker Admin 2023/10/27 07:23:03

Hi oceanguide1,

Thanks for your feedback!
Did this issue happen in every Unreal Project?
If you create a new Unreal project, and Transfer again, it'll still stuck in here?

Calvin
Reallusion