Votes
0
Product:
iClone 8
Version:
8.31
Status:
Closed
Issue 10742
File Transfer from iClone to Unreal 5.2 fails.
When using Unreal Live link to transfer a character the process runs until it reaches a point as shown in the attached image as produced. Then nothing further happens. From the task bar I can see that the two Unreal apps are working, however, after several minutes (+/- 15 minutes) they will stop working and no transfer has taken place.

There is one strange anomaly in that I can transfer a character if I shut the computer down, start it, and then run the programs and do a transfer. However, after that no characters will transfer.

I have reloaded both Character Creator 4 and iClone 8 programs.
I have reloaded all the plugins.
I have tried different characters.
I was having this issue with Unreal 5.1 so upgrade to 5.2. Same problem.
OS: Windows 10
Attachment:
  • File_Transfer_Failure_LiveLink.jpg
  •  2
  •  328
BugPipeline (Export/Import)Live LinkAuto Setup for Unreal
Submitted byoceanguide1 Aug 24, 2023
1
COMMENTS (2)
oceanguide1 Oct 27, 2023 
Okay, I did the easy route (if not a long one) and went and upgraded to UE 5.2 and the problem no longer plagues. 

Thanks
Feedback Tracker Admin Oct 27, 2023 
Hi oceanguide1,

Thanks for your feedback!
Did this issue happen in every Unreal Project?
If you create a new Unreal project, and Transfer again, it'll still stuck in here?

Calvin
Reallusion
1