I reported an issue with the curve editor "see ISSUE 11340"
Your representative replied with a suggestion for an IK in the motion layer panel, which had nothing to do with the curve editor problem
When I responded pointing this out, She doubled down responding with the same IK motion layer panel solution then closed the Issue, without ever addressing let a lone solving the problem.
You have someone who either doesn't read the bug reports properly, or just chooses to be wilfully ignorant.
Whats the point in having a feedback system if your operators ignore the issue and or close the bug report a out because they dont want to deal with it