Votes
0
Product:
iClone 8
Version:
8.21
Status:
Not Reproducible
Issue 9403
FBX Export Error
What it says on the tin.

Sometimes I can succesfully export the same file but most times there is an error.

I need to export using blender or maya settings for me to contine my pipeline in blender to eventually create a glb.

Why is it causing an error? iclone 7 never had this issue.
OS: Windows 11
Attachment:
  • Export Error 1.png
  •  8
  •  535
BugPipeline (Export/Import)
Submitted by@Daymos_Visuals Mar 26, 2023
1 2
COMMENTS (8)
Feedback Tracker Admin Apr 14, 2023 
Hi @Daymos_Visuals,

Does this issue still happen?
We have also released the latest version, v8.22. 
You can try this version as well. 
Thanks for your help!

Calvin
Reallusion
@Daymos_Visuals Apr 4, 2023 
File link https://drive.google.com/file/d/1dN7YK91wzYB8qDH2DF18IruIb86GQle4/view?usp=sharing
@Daymos_Visuals Apr 4, 2023 
apologise for my last reply.. i didnt see your reply.

The message order seems reversed.
@Daymos_Visuals Apr 4, 2023 
You really was not listening.

This error is not fixed.. its still present.
Attachment:
  • before error.png
  • Error.png
  • Version.png
Feedback Tracker Admin Apr 10, 2023 
Hi @Daymos_Visuals,

Thanks for your reply.
According to your attached image, you're using version v8.2 not v8.21.
Please upgrade your AP to latest version via Reallusion Hub.
Thanks for your help!

Calvin
Reallusion
Feedback Tracker Admin Mar 31, 2023 
Hi @Daymos_Visuals,

Thanks for your reply.
Please send your project to us, so that we can identify the issue properly.
You can upload the project to Google drive and attach the download in your next comment.
You can also set the comment as private.

Then, please capture a screen shot of your Reallusion Hub, cause we need to make sure what version of your iClone in your PC.
Thanks for your help!

Calvin
Reallusion
1 2