Votes
1
Product:
Character Creator 4
Version:
4.12
Status:
Not Reproducible
Issue 9304
Exporting with Subdivision Error to Unreal Engine 5
When exporting a character with subdivision ticked and importing such character into Unreal Engine there is always an issue around the face no matter the model. Even when using a default character model and adding subdivisions the issue still persists. Please try this for yourself.

When importing the character into a blank unreal scene you will notice strange light emitting from the edge of the mouth, inner and outer points of the eyes and even deep inside the ear hole. I have provided screenshots for what this looks like.

This isn't a personal issue nor is it a Unreal issue this is something to do with Subdivision's compatibility with Unreal and thus this is a Universal issue.

Please fix ASAP and be in touch! Thanks.
OS: Windows 11
Attachment:
  • Screenshot 2023-02-10 200921.png
  • Screenshot 2023-02-10 011310.png
  • Screenshot 2023-02-10 011218.png
  • Screenshot 2023-02-09 231124.png
  •  2
  •  321
Submitted byvicvictoriouz
1
COMMENTS (2)
Feedback Tracker Admin
Hi vicvictoriouz,

Thanks for your feedback!
Have you check the light setting or post volume settings in Unreal?

Calvin
Reallusion
oceanguide1
Having same issue. Problem has been delibertely exacerbated with Unreal's Bloom.
Attachment:
  • HighresScreenshot00000.png
1