Votes
0
Product:
Character Creator 3
Version:
3.41
Status:
Closed
Issue 7866
Exporting CC3+ Characters Crashes UE4.26.2 and UE4.25.4 via auto
Steps to Reproduce:

1. Export CC3+ Character to FBX format for Unreal
2. Import FBX file to Unreal
3. Shows that it can generates new materials initially then crashes

This happened ever since I started converting my characters from CC3 to CC3+
I also tried reducing the fbx complexity (convert to game base, not use auto lods, decrease image size, embedded materials) but nothing works.

I've been holding off using CC3+ characters for my game hoping the issues would be resolved by now but after a few months, this issue still comes up.

Here's an issue I found which looks very similar to mine:
https://www.reallusion.com/FeedBackTracker/Issue/UE4-Crash-with-imported-character

But has yet to be resolved.

I hope you can look into this soon.

Thank you!
OS: Windows 10
Attachment:
  • Reallusion Export Screenshot.PNG
  •  8
  •  2189
Submitted bygoldwynlau Apr 28, 2021
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COMMENTS (8)
goldwynlau May 1, 2021
Private Comment
goldwynlau May 1, 2021
Hi Joanne,

"UE-DynamicLocomotion" is the ue4 file name and a test file I use to import CC characters into.
I'll send you both the UE4 file I use as well as the FBX I'm trying to import to it right after this.
Feedback Tracker Admin Apr 29, 2021
Hi,

From your attached image, it says "An Unreal process has crashed: UE-DynamicLocomotion".
Is this a plugin or BP? Please give us more information (eg. webpage link)
I also google "Unreal Locomotion" to get these projects:
    https://unrealengine.com/marketplace/en-US/product/dynamic-locomotion-blueprints
    https://www.unrealengine.com/marketplace/en-US/product/advanced-locomotion-system-v1

But I still can not reproduce your crash, in your case, do all CC3+ characters (eg. embed characters) cause the crash, or some specific characters?
Could you provide your UE project for us in private post? 

Thank you,
Joanne
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