Votes
0
Product:
Character Creator 3
Version:
3.41
Status:
Not Reproducible
Issue 7837
Export falied (usd for omniverse)
Hi
I tried to export in usd format for omniverse but every time i have an export failed as in the image.
I have character creator 3.41
Omniverse connector for CC
Nvidia RTX 2060 6 Giga(with the last driver also because it is my new new graphic card)
Pc memory 16 giga
Processor: Intel i7-4930K 3.40 Ghz
WIndows 10

for to be more descriptive:

when i start character creator (with default character) and i try to export in usd with connector plug in after few seconds
the software give me the message as you see in the image.
OS: Windows 10
Attachment:
  • export failed.jpg
  •  20
  •  3887
Omniverse Connector
Submitted bysiesar.music
123 4
COMMENTS (20)
siesar.music 
Hi  Weien

in the imagine the  percentage is the progress bar.
Anyway is 50% (and fail export after 1 second).

The free space in Drive C where is temp folder is : 48,1 GB, i think it is enough, no?
it is a very strange issue, after only 1 second.
Attachment:
  • Immagine 2021-05-11 235723.jpg
WayN 
Hi siesar.music,
1) when export fail, can you see what percentage is the progress bar? 
it was blocked by the fail messagebox is the screenshot and the video you provide.
2) can you check how much disk space are left in the disk where your system temp folder
ex: my temp folder is at C:\users\[user name]\appdata\local\temp 
my disk C has 200GB left
Thanks,
Weien Reallusion
siesar.music 
Hi, news about ?
siesar.music
Private Comment
Feedback Tracker Admin 
Hi siesar.music,

Thanks for your feedback!
Please reference to this link, and follow the steps to send your information to us.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Also, please record a screen video to reproduce the export failed issue, and upload to YouTube then attach the link in your next comment.
These will help us identify the problem more efficient!
Thanks for your help!

Calvin
Reallusion.
123 4