Everytime i try to transfer i see these issues, I tried to put this in my personal account support tickets, all the response i get is please make sure you are using the updated iClone this and that, after telling number of times that my iClone 7 and all its component are fully updated via Reallusion Hub.
I am noticing the similar issues. 1. It always throws the exception in Unreal engine while transferring the characters, earlier I was clicking on send & restart to unreal engine, didn't help at all. Then I started closing that crash message box appears in Unreal. I get the character there. 2. Somehow i needed to transfer the character again, and No camera, no lights only character. Its painful. Version of Unreal engine : 4.25 iClone : 7.82.4515.1
Hi alexis.kyaw, Can you tell me which version your Unreal is? Molly Reallusion
I noticed that deleting the content in Unreal sometimes requires to close Unreal, open the project on disk and remove the RLContent folder there (after removing the object from the scene in Unreal). This also avoids the messages about references and object still loaded in memory. I hope it is clear that it would be nicer if it just worked. (Did you notice that iClone crashes if you edit a Character by sending it to CC and then send it back if there's a camera that's attached to the character?) These two issues are seriously breaking the whole workflow in my opinion. I do a lot of cameras that are attach to the characters, so the whole iClone/CC and iClone/Unreal workflow is unusable for my style of camera motion.