Downloaded CC3 3.22 a fault error: File fail to open keeps occurring.

Votes
1

Product:
Character Creator 3

Version:
3.22

Status:
Not Reproducible

Issue 6732

Downloaded CC3 3.22 a fault error: File fail to open keeps occurring.

I have tried repeatedly to get CC3 v3.22 to load default project files and it fails to execute file load. Others have found this to be very frustrating' as well...is there a fix for this issue? Is an old unresolved issue. Please advise. Thank you!!

OS: Windows 10

Related Issue: Error and can't do anything in my character creator application (Issue 6408)

3
1007

Bug

Submitted byMajor McGee 2020/03/16 23:53:28

COMMENTS (3)

maniaticx2 2020/09/15 16:15:12

I also have that same error

Feedback Tracker Admin 2020/04/27 04:01:31

Hi Major McGee,

Did this issue still bothering you?
If so, feel free to let us know, we'll try to help you as soon as possible.
Thanks for your help and patience.

Calvin
Reallusion.

Feedback Tracker Admin 2020/03/18 08:32:19

Hi Major McGee,

Sorry to hear you are having problems with CC.
We need more information in order to identify this problem. Is it happening when launching CC or just when loading certain project? Can you also provide a screenshot when the error occurred and your system information?
Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet
Please attach it to the next comment and make it private if you’d like. 
Thanks for your help!

Irving
Reallusion