Votes
0
Product:
Character Creator 3
Version:
3.3
Status:
Not Reproducible
Issue 7090
Display port freezes
01/08/20
Since the latest update both Iclone and CC3 suffer from the display port constantly freezing for a second or two during pan rotate zoom actions. Rolling both Iclone and CC3 back cures the problem.
I have the latest drivers and updates for my system

02/08/08
Further tests have reveiled that the freeezing also occurs during playback in both realtime and frame by frame. It also doesnt matter which version of character is used or how many assets are attached to a character. Tests by loading scenes created in earlier versions of Iclone and CC3 display the same fault

I also use several other 3D programs none of which have this fault so I can rule out any system issue All indications are that this problem is only with Realusion products and a result of the Iclone updates.
OS: Windows 10
Related Issue:   Display hangs (Issue 7088)
  •  2
  •  783
Bug
Submitted byblindman Aug 2, 2020
1
COMMENTS (2)
Feedback Tracker Admin Aug 14, 2020 
Hi blindman,

Did you try the settings in Preference to see which checkbox may caused the issue?
Feel free to let us know!

Calvin
Reallusion.
Feedback Tracker Admin Aug 7, 2020 
Hi blindman,

Thanks for your feedback!
Please go to Preference panel, and scroll down to Real-time Render Options, and uncheck the Mipmap / Digital Human Shader / Reduce Idle Load one by one to see if any checkbox cause the issue.
Thanks for your feedback!

Calvin
Reallusion.
1