Votes
0
Product:
Character Creator 4
Version:
4.52
Status:
Not Reproducible
Issue 11761
Delete Faces removing Diffuse Map (mesh turning white)
When in Edit Mesh Mode deleting faces, CC also seems to remove the diffuse map.

Randomly !

One time it deletes faces only , another time it turns parts (diffuse map ??) of the mesh white, pic 3.
Sometimes it turns the whole mesh white (pic 4)

The same procedure results in 2 different errors. (pic2> pic3>UNDO>pic2>pic4 )

This is very annoying because most of the time only single faces can be deleted without making an UNDO.
OS: Windows 10
Attachment:
  • 4.jpg
  • 3.jpg
  • 2.jpg
  • 1.jpg
  •  5
  •  64
Bug
Submitted byK_Digital Jan 12, 2025
1
COMMENTS (5)
K_Digital Mar 14, 2025 
Hi Kayla,

I cleaned DDS cache as suggested, then i tried to reproduce the issue without sucess several times. 
In case the issue occurs again, i ll proceed like above. Only if that doesnt help i ll report back on the tracker.

K_Digital
Feedback Tracker Admin Mar 14, 2025 
Hi K_Digital

Not sure if your problem has been resolved.

Kayla
Realluison
Feedback Tracker Admin Mar 7, 2025 
Hi K_Digital

I would like to ask you to try it for me. It might also help if you can test by going to Preferences, finding Cache, and selecting "Clear DDS Cache.

This might also help resolve your issue.

Kayla
Realluison
K_Digital Mar 7, 2025 
Sadly i am not able to do that currrently.

Please for a test load an obj witch dds maps, This could be the reason for the error, IIRC i used an imported obj with DDS maps for that..
DDS currently causes all kind of errors, not shure if DDS is officially is supported or not. If not, to solve all that you may simply block DDS
from beeing loaded.
Feedback Tracker Admin Mar 7, 2025 
Hi K_Digital
Thank you for your feedback.

Your help is highly appreciated.

Please capture a screen video about this issue, put it on the YouTube or Google Drive, and add the link in your next comment.

Kayla
Realluison
1