Crashes when you try to convert to Non Standard

Votes
0

Product:
3DXchange 7

Version:
7.6

Status:
Closed

Issue 6484

Crashes when you try to convert to Non Standard

https://www.dropbox.com/s/bk0uamc96h8pqzq/zbrush%20ready%20shapekeys%20with%20hair%20fixed%20for%20iclone.fbx%20-%20iClone%203DXchange%207%202019-11-30%2006-02-41.mp4?dl=0

If I unistall the software and reinstall it works for a little bit but then it stops working and crashes everytime
You cant even import to 3dxchange from iClone

https://www.dropbox.com/s/v555ylpfs3dlfnl/iClone%207%20-%20DefProject.iProject%20_%202019-11-29%2015-33-28.mp4?dl=0

OS: Windows 10

Related Issue: Trying to convert to NonStandard , 3dxchange crashes (Issue 6482)

3
1007

Bug Pipeline (Export/Import)Character Setup Face Setup

Submitted byahingel 2019/11/30 04:27:59

COMMENTS (3)

ahingel 2020/04/18 18:07:55

this was fixed when I did what you told me with the registry crash log files
thank you

Feedback Tracker Admin 2020/04/14 01:04:46

Hi ahingel,

Can you  provide your file to us?

Molly
Reallusion

Feedback Tracker Admin 2020/04/07 01:01:22

Hi ahingel,

I'm very sorry for missing your feedback.Please update 3DX change to v7.61,then try it again.If it still happen，please provide your file to us again,I can't download it form your link.Thank you very much.

Your help is highly appreciated.

Molly
Reallusion