Votes
0
Product:
3DXchange 7
Version:
7.6
Status:
Closed
Issue 6484
Crashes when you try to convert to Non Standard
https://www.dropbox.com/s/bk0uamc96h8pqzq/zbrush%20ready%20shapekeys%20with%20hair%20fixed%20for%20iclone.fbx%20-%20iClone%203DXchange%207%202019-11-30%2006-02-41.mp4?dl=0

If I unistall the software and reinstall it works for a little bit but then it stops working and crashes everytime
You cant even import to 3dxchange from iClone

https://www.dropbox.com/s/v555ylpfs3dlfnl/iClone%207%20-%20DefProject.iProject%20_%202019-11-29%2015-33-28.mp4?dl=0
OS: Windows 10
Related Issue:   Trying to convert to NonStandard , 3dxchange crashes (Issue 6482)
  •  3
  •  1051
BugPipeline (Export/Import)Character SetupFace Setup
Submitted byahingel Nov 30, 2019
1
COMMENTS (3)
ahingel Apr 18, 2020 
this was fixed when I did what you told me with the registry crash log files
thank you
Feedback Tracker Admin Apr 14, 2020 
Hi ahingel,

Can you  provide your file to us?

Molly
Reallusion
Feedback Tracker Admin Apr 7, 2020 
Hi ahingel,

I'm very sorry for missing your feedback.Please update 3DX change to v7.61,then try it again.If it still happen，please provide your file to us again,I can't download it form your link.Thank you very much.

Your help is highly appreciated.

Molly
Reallusion
1