Steps to Repro: 1. Open 3DX 2. Either drag fbx into scene or select File... Open from the menu 3. Select "OK" at prompt to import FBX 4. Begins import with dialog boxes
Actual Results: 1. Program crashes (see screenshot)
Expected Results: FBX imports and opens correctly
I was successfully loading the DAZ export until I went into DAZ and modified only 2 morphs. Now 3DXchange crashes every time when importing the fbx. I have tried to uninstall and reinstall 3DXchange with no luck.
Also, after installing the latest version, my version (6.5.1904.1) in "About" in 3DXchange (Pipeline) does not match what is listed on the Product Page of the latest (v.6.51.1927.1) and the latest patch (6.51) fails to install saying the patch is not for my version (although the 6.5 patch installs).
Hi gorbett,
Thank you very much for your feedback.
Please update the iClone to the latest version (v 6.51.3127.1) before you update 3DXchange, here's the instruction to help updating RL products to the latest version.
http://kb.reallusion.com/General/50020/Four-methods-to-update-Reallusion-software-to-the-latest-version
After you update the 3DXchange to the latest version (v 6.51.1927.1), please retest the crash issue again. If the same issue still happens on the latest version of 3DXchange, please tell us what two morphs did you modify in Daz, and send the Fbx files you applied in 3DXchange to feedbacktrackeradmin@reallusion.com.
Your understanding and patience are greatly appreciated.
Reallusion
