Crash when resetting face expression

Votes
0

Product:
iClone 8

Version:
8.5

Status:
Closed

Issue 11605

Crash when resetting face expression

iClone 8 Version: 8.5 (8.5.3330.1)

Following the removing full expression Reallusion guide, provokes a crash and project restoration.

In order to reproduce the issue, I create a Motion Live expression clip (using iPhone Live Face), then I try to reset the expression using Face Puppet.

SUGGESTION: It would be nice to have a key shortcut instead of must following a guide, to simply reset character expression. Or even better, you could make optional to automatically reset face expressions at the end of a face clip (puppet or motion live).

Guide:
https://manual.reallusion.com/iClone_7/ENU/Content/iClone_7/7.9/08-Animation/Facial-Animation/Removing-Facial-Expressions.htm

OS: Windows 10

Bug Suggestion Motion LIVE

Submitted byZimon 2024/10/23 18:24:24

COMMENTS (3)

Zimon 2025/02/06 13:31:26

Hello, thanks for replying.

I have to say, I don't any longer experience the issue.

Thanks for the support.

Feedback Tracker Admin 2025/02/04 04:23:58

Hi Zimon,

Are you still experiencing this issue?
If the problem persists, could you kindly provide a screen recording of your workflow to us ?

Thank you for your assistance.

Best regards,
Jasmine
Reallsuion

Feedback Tracker Admin 2025/01/09 03:50:54

Hi Zimon,
Sorry for the delayed response.
We are unable to reproduce the issue on our end. If you continue to experience the same problem, please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment. You can also use the Private Comment option if you wish to keep it confidential.

Your assistance is greatly appreciated.

Best Reguard
Jasmine
Reallsuion