Votes
0
Product:
Cartoon Animator 5
Version:
5.21
Status:
Not Reproducible
Issue 11127
Crash when recording with Motion Live 2D
When I preview with Motion Live 2D it responses.
When I press REC (then space bar) it crashes.
OS: Windows 10
  •  2
  •  167
Submitted byrahelihaktana
1
COMMENTS (2)
rahelihaktana
Hi!
I consulted the forum about this problem, and was adviced to update drivers.
I did it, but the problem was only solved when I turned off the Audio recording.
There is still a significant latency.
Feedback Tracker Admin
Thank you for your feedback.

1. Kindly temporarily disable the firewall, anti-virus program to check.

2. Please provide your crash dump file to help us identify the problem.
https://ftp.reallusion.com/reallusionsupport/CTA5_WER_Crash_Dump.zip

3. Please provide your ".ctProject" file to help us identify the problem.

4. Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Allen
Reallusion
1