Votes
0
Product:
iClone 8
Version:
8.11
Status:
Not Reproducible
Issue 9014
Crash when importing audio file when setting up acculips
This happens every time now, even after a reboot and going back to a previously saved file. Please help!


steps to reproduce (note: this happened after I produced 3 acculip animations in the same timeline)
1. load character (eddy)
2. select animation/create script/acculips
3. click on audio open
4. select audio file
5. crash -
iClone: iClone.exe - Application Error
---------------------------
The instruction at 0x00007FF605001345 referenced memory at 0x0000022A6291299A. The memory could not be read.


Click on OK to terminate the program
---------------------------
OK
---------------------------

note that i cannot create a dump file from task manager with the pop up open.
OS: Windows 11
  •  2
  •  290
BugAnimation
Submitted bykris_CTL Nov 2, 2022
1
COMMENTS (2)
Feedback Tracker Admin Nov 18, 2022 
Hi kris_CTL,

Can you provide your project to us?

Molly
Reallusion
Feedback Tracker Admin Nov 3, 2022 
Hi kris_CTL,

Can you provide your project to us?You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.Your help is highly appreciated.

Molly
Reallusion
1