1) I started a new Christmas project. 2) Loaded the Christmas Eve scene from the Cartoon Solutions Combo pact Vol. 1. 3) Activated the timeline movement.
Several objects in the Christmas Eve scene began to vibrate an distort.
4) Deleted and replaced some of the vibrating objects with the appropriate props. Still had the same vibration.
5) Checked the timeline for any key frames for any objects in the original scene. There were none.
6) Downloaded the Cartoon Solutions Combo Vol. 1 again (backing up the original files). Same problem.
It has been a year and a half sense I reported this problem. I have not heard from anyone about a solution or any updates to that package. Has anything been resolved?
Feedback Tracker Admin
Hi SSgtVista,
I have got your file, we will check this issue.
Thanks for your help.
Reallusion
Feedback Tracker Admin
Hi SSgtVista,
I hope you will be able to provide the information.
Reallusion
Feedback Tracker Admin
Hi SSgtVista,
Please provide your "ctProject" and DxDiag file to help us identify the problem.
To get the DxDiag file:
1. Select the "Start" menu, click "run" or press <Win Key> + <R>.
2. Input "dxdiag" & click "ok".
3. It will check your system for a while, after finish, click "save all information".
4. Save "DxDiag.txt".
You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3691" in the email title to feedbacktrackeradmin@reallusion.com.
Reallusion
lesdodds
Same problem on Windows 8.1 with CTA3, CTA2, & CTA1 Pro.
