Votes
0
Product:
Cartoon Animator 5
Version:
5.23
Status:
Not Reproducible
Issue 11296
CTA crashes when trying to adjust sprites in Photoshop
1. I select my animation character in Stage Mode.
2. I choose edit in bitmap editor (which is Photoshop 2024).
3. I make adjustments to the Sprite in Photoshop. The layer name is NOT changed.
4. I save the PSD file and CTA 5 crashes. Every time.
5. The same thing happens if I try to adjust a Sprite in Composer Mode. CTA 5 crashes. Every time.
6. I desperately need help with this as I have a paying client and I have missed my deadline because of this issue.
7. CTA 5 does not give a crash report. It just shuts down.
OS: Windows 10
Attachment:
  •  1
  •  155
Bug
Submitted byT-Nu May 9, 2024
1
COMMENTS (1)
Feedback Tracker Admin May 15, 2024 
Thank you for your feedback.

Please provide your "ctProject" or “psd” file to help us identify the problem.

Please describe the issue in a detailed step-by-step operation for us to reproduce. and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion
1