CTA 5.1 Slower - Feedback Tracker

Votes
0

Product:
Cartoon Animator 5

Version:
5.1

Status:
Assigned

Issue 10598

CTA 5.1 Slower

Hello, it seems CTA 5.1 is somehow slower as the previous version. In particular when experting a video
there is a significant gap right before its starts the export, then another even worse one after the export has finished,
right before the user is asked if he want to open the video. The gap consists of mouse cursor spinning but
nothing happening (or cta hanging) for several seconds (second gap up to 15 seconds) . I exported an Mp4 video of about 4 seconds in lenght, nothing special,
1280x720 HD on Win7/64 32Gb Ram, I7.

OS: Windows 7

Bug Pipeline (SVG, PSD)

Submitted byK_Digital 2023/06/17 11:18:36

COMMENTS (4)

K_Digital 2023/06/20 08:35:54

Ive done some testing this morning, i replaced only the char in the submitted project. The newly attached project does not have that delay, so i assume the issue must have something to do with the char. IIRC the first char is a char from the marketplace not shure. The new one is from the CTA library. (perhaps an import/conversion issue with certain objects ?)
Hope i am not confusing .

K_Digital 2023/06/19 15:30:20

Private Comment

K_Digital 2023/06/19 15:27:19

Private Comment

Feedback Tracker Admin 2023/06/19 05:05:01

Thank you for your feedback.

1. Please provide your system information file to help us identify the problem.

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https://www.reallusion.com/FeedBackTracker/Home/HowToGet

2. Please provide your "ctProject" file to help us identify the problem.

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Allen
Reallusion