Votes
0
Product:
Character Creator 4
Version:
4.42
Status:
Not Reproducible
Issue 11431
CC4 Keeps crashing when using the Blender Pipeline Import Character Plugin
CC4 Crashing when using the Blender Pipeline Import Character Plugin
Steps to reproduce:

1. Created character in CC4
2. Navigate to Plugins > Blender Pipeline > Export Character to Blender
3. Altered Mesh and materials in Blender
4. Saved project in Blender and exported FBX using the "Export to CC3/4" button on the CC/iC Pipeline addon
5. Opened new project in CC4
6. Navigate to Plugins > Blender Pipeline > Import Character from Blender
7. Chose FBX saved from Blender export
8. Clicked Import Character on the Blender Auto-setup Character Import popup
9. Clicked OK on the Create Asset popup
10. Character Creator 5 loading popup finished loading
11. The Asset Import Status Report popup appeared with everything correct and "passing"
12. Click OK, and CC4 crashes.

I tried this multiple times. Every time it crashes.
OS: Windows 11
  •  4
  •  239
BugPipeline (Export/Import)
Submitted byr.palermo101 Jul 25, 2024
1
COMMENTS (4)
Feedback Tracker Admin Aug 13, 2024 
Hi r.palermo101,

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
r.palermo101 Aug 7, 2024 
I cant attach the new zip file now for some reason. this is not helpful can we just use standard email?
Feedback Tracker Admin Aug 20, 2024 
Hi r.palermo101,

Can you upload your file to cloud services? Such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
r.palermo101 Aug 6, 2024 
This is the file I am trying to import back into CC4. I exported it to Blender using the Blender pipeline and in Blender, I used the CC4 pipeline to export out. Every time I try to import it back into CC4 it crashes.
r.palermo101 Aug 12, 2024 
I have actually found the issue. Multiple different videos on your official youtube channel and elsewhere show a couple of different techniques to roundtrip between blender and CC4. There is more information on how to do an older way that has you manually import back into CC$ using the dropdown from the plugins tab and import from blender option and then there is a newer video that has you using the goB plugin and updating the mesh in blender and having the data link do it automatically update in CC4. CAn we please get a clear and updated tutorial on how to roundtrip between blender and CC4 for clarity or simply remove outdated videos?
Feedback Tracker Admin Aug 7, 2024 
Hi r.palermo101,

I decompress your file,there is only ray_fix3.txt,but there is nothing in it.

Molly
Reallusion
Attachment:
  • efwqfg.jpg
Feedback Tracker Admin Aug 5, 2024 
Hi r.palermo101,

I didn't crash.

Did all characters crash?

If no,please provide your CC character file to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

If yes,please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Molly
Reallusion
1