Votes
0
Product:
Character Creator 4
Version:
4.52
Status:
Closed
Issue 11770
CC4 Crashes when Exporting FBX Blender
This happens with any character model I load and at first I thought it was an issue with the CC Blender Pipeline Tools, as when attempting to export to blender using the tool, CC4 shuts down. However, I get the same result if I export via CC4's built in functions, File>Export>Export FBX, and select Blender as the export. After I do this, I see a progress bar, and the CC4 shuts down and closes.

I'm wondering if it's possible to provide a fix or to install the previous version of Character Creator 4. I'm kind of stuck in my production until I can get this working.

Please let me know and thank you!
OS: Windows 11
  •  2
  •  51
BugPipeline (Export/Import)
Submitted byMcCloud Media Jan 14, 2025
1
COMMENTS (2)
Feedback Tracker Admin Jan 23, 2025 
Hi,McCloud Media

Thanks for your feedback.
We will continue to monitor the issue to see if it happens again.

Best Reguard
Howard
McCloud Media Jan 15, 2025 
I got it fixed. Not sure what the problem was but I uninstalled Visual C++ Redistributions, iClone, CC4, the Hub, deleted all the directory folders, installed some windows security updates I missed and then reinstalled everything and it now works.
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