Issue 8752
CC4 Causing entire PC to freeze
Workflow:
1) I open a saved CC Project file.
2) I add a piece of clothing to my character. (CC Character and CC Clothes)
3) In the Modify panel, I go to Materials, select the base color, right click and adjust color.
4) I save the texture file for the adjusted color.
ISSUE STARTS HERE
I do this several times and it works fine, eventually, it just causes the computer to completely freeze. It starts with CC4 not responding, then when I try to click on anything in CC4 or outside of CC4, the entire PC freezes. At this point I cannot access or close anything, the only solution is to cold boot my PC.
FREQUENT ISSUE
This has also been happening when I try to create new clothes/accessories from files purchased on CGTrader. (Could be other sources too but I've not used any other sources.)
INCONSISTENT ISSUE
Sometimes, I'll be able to continue this workflow for hours without issues, other times, it crashes within just a few minutes.
MY SYSTEM INFO
Windows 10 Home (Have Not Installed Windows 10, Version 21H2, Optional Update, all other updates are current.)
RTX 3090
AMD 5950x
128GB 3200 DDR4 RAM
Samsung M2.NV 2 TB
PC Age: 8-Months Old
Other Issues: No other issues
Updates: All systems are updated and using the most current versions unless mentioned above.
CC4 FILES DURING RECENT CRASH
Megan (La Familia Asset Pack)
Chloe Shirt (Kids & Teens on Campus Asset Pack)
Submitted bywaleshire
Jul 31, 2022