Your system should also support DirectX 11, as version 11.3 is included in Windows 10 (or should be according to this website: https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx ). Different versions of DirectX can exist together, including 11 and even DirectX 9. You may just have to install it.
Hi, Shek_D, Please provide your system information file and log file to help us identify the problem. Here is the description about how to get your system information file. https://www.reallusion.com/FeedBackTracker/Home/HowToGet Download the zip file with the link below, inside the zip you can find the description about how to get the log file. https://drive.google.com/open?id=1ZEs4bTJPsRtnTdM_1Zdw18IKtz2eP3g9 You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3733" in the email title to feedbacktrackeradmin@reallusion.com. Your help is highly appreciated. Reallusion
My computer has DirectX 12 but it is also giving problems