Votes
0
Product:
Cartoon Animator 5
Version:
5.33
Status:
Not Reproducible
Issue 11897
CA5 CRashing and failing to restore crashed project
CA5 is crashing every day after being updated, and it is also failing to recover crashed projects.

All I'm doing is posing Garry Pye's Little Knight character, switching hand and face sprites, and taking screenshots as illustrations. This was a reliable character that never had any problems for years since creation. But they have sprite hands, not bone hands, which I still personally prefer because sprite hands are so much easier and faster to pose when I'm on a deadline... (unless there is a way to pose bone hands inside stage mode.... WITHOUT HAVING TO HIT K, THEN HIDE BONES EVERY DANG TIME I SWITCH FROM CHARACTER TO CHARTACTER...)... because losing the ability for the system to remember our bone setting preferences is the single biggest time waster, sadly.

But I am on a deadline right now, so I don't have time to check on this submission, or send more details, so I hope this is enough to help you solve it.

Cheers.
Ani
OS: Windows 8.1
  •  2
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Bug
Submitted byTarampa Studios Mar 23, 2025
1
COMMENTS (2)
Feedback Tracker Admin Mar 28, 2025
Hi Tarampa Studios,

Did this issue still exist?
We need more information in order to help you.

Allen
Reallusion
Feedback Tracker Admin Mar 24, 2025
Thanks for your feedback.

Please provide your ctProject and crash dump file to help us identify the problem. 

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://ftp.reallusion.com/reallusionsupport/CTA5_WER_Crash_Dump.zip

Please describe the issue in a detailed step-by-step operation for us to reproduce. and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion
1