Both Facial Plugins for Windows failed to install properly

Votes
0

Product:
Cartoon Animator 4

Version:
4.0

Status:
Not a Bug

Issue 5970

Both Facial Plugins for Windows failed to install properly

Hi, My CA4 is installed on my M Drive with all my other animation software.

However both Plugins for Windows 2D facial mocap installed automatically to my C Drive, without asking where I wanted to install them, AND without asking where my CA4 is installed.

So there is no plugin menu at the top of my CA4 UI, even after I have installed both plugins.

I registered all 3 Serial Numbers on my Account Page before Installing them.

OS: Windows 8.1

6
4150

Bug Pipeline (PSD, SWF)Motion Live 2D

Submitted byTarampa Studios 2019/05/11 04:36:15

1 2

COMMENTS (6)

Feedback Tracker Admin 2019/05/22 04:00:46

Thank you for your feedback.

Please provide your system information file to help us identify the problem.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion

1 2