Votes
0
Product:
Cartoon Animator 4
Version:
4.0
Status:
Not a Bug
Issue 5970
Both Facial Plugins for Windows failed to install properly
Hi, My CA4 is installed on my M Drive with all my other animation software.

However both Plugins for Windows 2D facial mocap installed automatically to my C Drive, without asking where I wanted to install them, AND without asking where my CA4 is installed.

So there is no plugin menu at the top of my CA4 UI, even after I have installed both plugins.

I registered all 3 Serial Numbers on my Account Page before Installing them.
OS: Windows 8.1
  •  6
  •  4240
BugPipeline (PSD, SWF)Motion Live 2D
Submitted byTarampa Studios May 11, 2019
1 2
COMMENTS (6)
Feedback Tracker Admin Jan 9, 2020 
Hi Tarampa Studios,

You are missing important Windows updates, make sure you apply the latest security updates from Windows update. you can go to Windows Update and click Check for updates. you can deal with this problem by windows update.

Allen
Reallusion
Tarampa Studios Jan 8, 2020 
Hi Allen, I still can't get this to work properly. Do you have any solutions yet?

Also, can you please delete the spam comment above, and block/ban that person who is abusing this service to post that kind of content. Thanks.
Tarampa Studios Aug 7, 2019 
Hi Allen, any ideas how to fix this yet?
Feedback Tracker Admin Jun 28, 2019 
Hi Tarampa Studios,

I have got your file, we will check this issue.
Thanks for your help.

Allen
Reallusion
Tarampa Studios May 29, 2019
Private Comment
1 2