Votes
2
Product:
iClone 8
Version:
8.21
Status:
Not Reproducible
Issue 9427
Alembic files from Clo and MD not working in iclone
Alembic files exported from CLO no longer animate in iclone. The files work perfectly in other software, just not iClone. Animations previously worked but have stopped since one of the recent updates.

I've tried with new alembic files, old alembic files, alembic files from Marvelous Designer and Clo as well as Houdini. Nothing animates in iClone.
OS: Windows 10
  •  4
  •  363
Submitted byGRX
1
COMMENTS (4)
clone_rep
Hey. This is an old post, but I have the same problem in iClone8 on 6/6/24. I imported my MD Alembic file into Blender and then exported it, and now it works in iClone 8. For anyone having the same issue.
Feedback Tracker Admin
Hi clone_rep,

I have got it,but I can see alembic animation in iClone.Can you capture a screen video about this issue,put it on the YouTube, and add the link in your next comment?

Molly
Reallusion
Attachment:
  • 20240611_172731.gif
clone_rep
Okay, so when I save, it gets stuck at 93% and then crashes. I then selected to restore the project, and it came up as an empty project. 
Here is the link with the MD file and light project with only the animated character in case it's helpful. https://drive.google.com/file/d/1cvfABNmKlF1T31wyWWx6PbnSf3ur-5JT/view?usp=sharing

Thanks!
Feedback Tracker Admin
Hi clone_rep,

I'm vary glad that you found a solution, but I still hope you can provide the Alimebic  file to us,hope we can fix it so that you can directly load it into iClone.

Molly
Reallusion
clone_rep
Hi Molly. Thanks for the quick response. 
I know this sounds crazy. But I had an idea that, maybe, by putting in the working alembic file from Blender, it could possibly "jumpstart" iClone's ability to read the next alembic file I put in, and to my shock and surprise, IT WORKED!!!!!!! 
So importing the exported file from MD works now. I will test to see if it saves next. CRAZY!
Feedback Tracker Admin
Hi clone_rep,

Can you provide a MD Alembic file to us?Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
Feedback Tracker Admin
Hi GRX,


Can you provide your Alembic file to us?

Molly
Reallusion
Feedback Tracker Admin
Hi GRX,


I'm so sorry to miss your ticket.Can you provide your Alembic file to help us identify the problem?Please Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

BR,
Molly
couragespoirye
I have the same problem! Alembic files exported from MD do not work.
1