86 issues found

0

Votes
Active
It displays the twirling circle suggesting its working, but doesn't download any products or updates.
The settings button(s) in the top right corner are not clickable....More
  •  1
  •  701
Submitted by patster777

0

Votes
Closed
Email Address:
n_gella@hotmail.com
Order Number:...More
  •  2
  •  691
Submitted by elfort

0

Votes
Assigned
Hey!
This app is kind of doing nothing on idle, how is it possible that it consumes ~120 MB of RAM?
I can tell you one thing, I can write a lot application on that, what happen here?...More
  •  0
  •  673
Bug
Submitted by anders_187857

0

Votes
Active
Hello,
after failing to update because the hub is refering to a directory that doesnt exist, I tried to reinstall which is not possible either.
I cant find a way to change the requested directory:...More
  •  0
  •  648
Submitted by j.tretschok_303966

0

Votes
Closed
I have the current version of the HUB installed, with Crazytalk 7, Character Creator 3, CrazyTalk 8 trial, Cartoon Animator 4 Trial.
Every program freezes upon using any open command. Open file, open project, etc. This makes it impossible to open saved projects or create new ones....More
  •  0
  •  640
Bug
Submitted by c.malcher

0

Votes
Closed
Just installed Hub.
iClone tooks 3 tries to install, hub crashed or cancel install, but eventually got installed.
CharacterCreator just refuses to install, Hub cancels at the 99% mark...More
  •  0
  •  629
Bug
Submitted by enriquer

0

Votes
Active
Don't really know since when (few days) , but :
the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 )
I can't see it in the task manager or in system tray....More
  •  1
  •  613
Submitted by dlalot

0

Votes
Released
In previous versions of Reallusion Hub, my installed applications were visible at the top when I opened the app.
Now, when I open the app, I see ads for the IC8, CC4, CA5 and all the latest plugins with "TRY!"
To me, this constitutes a nag screen. I've been a customer of reallusion for over...More
  •  0
  •  595
Submitted by similarly

0

Votes
Active
I had a issue with Iclone 8 and Character creator 4 smart manager stuck on initializing. i put a report for both and decided to uninstall both and reinstall. The problem is that reallusion hub wont let me uninstall any programs/plugins. (I uninstall and redownloaded reallusion hub and nothing...More
  •  2
  •  593
Bug
Submitted by Cloxus

0

Votes
Active
We need to help! We are having trouble logging into Reallusion.
Our goal is to query technical support tickets to verify responses.
However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
  •  1
  •  566
Bug
Submitted by Raph_Moreira