Votes
0
Product:
Character Creator 3
Version:
3.43
Status:
Not Reproducible
Issue 8158
the instruction at 0x00007FF72DEA3C98 referenced memory at 0x0000000000000000. The memory could not be read
i wanted to export my model from Zbrush to CC3 .But i keep getting this memory error, i tried export GOZ one by one and found out that it works until it reached a certain number limit, which then pop up the error. How to increase the memory or solve this? The file itself is not corrupted as i tried export the unusuable mesh to another model and it works just fine. It mean not enough memory?
OS: Windows 10
Attachment:
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BugPipeline (Export/Import)
Submitted byKiseijuyu
1
COMMENTS (3)
1017859 
hey 
I got the same issue when I'm going to export this file as. fbx. How can I fix it ?

Thanks
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  • 20.JPG
Avataris 
Hi, could you fix your problem? I have the same here!
Attachment:
  • Screenshot 2022-09-15 122335.jpg
Feedback Tracker Admin 
Hi Avataris,

Could you provide your project to us?
You can upload the project to cloud service such as Google Drive, and attach the download link in your next comment.
Thanks for your help!

Calvin
Reallusion.
Feedback Tracker Admin 
Hi Kiseijuyu,

Thanks for your feedback!
Could you provide your project to us, so that we can check the issue properly.
You can upload to cloud service such as Google Drive, and attach the download link in you next comment.
You can set comment as private comment as well.
Thanks for your help!

Calvin
Reallusion.
1