Votes
0
Product:
iClone 7
Version:
7.92
Status:
Not Reproducible
Issue 8178
rendering with iray keeps crashing
1. launch iclone 7
2. open project
3. start rendering with iray

after rendering a couple frames (random amount... usually somewhere about 10) i get an errormessage (added screenshot, sorry, it is in german)

my computer: geforce rtx 3090, amd ryzen 9 5950x, win 10 pro, 64 GB ram

already tried to update drivers, clean up my system... several different settings for the rendering process... no changes... rendering with iray keeps crashing as described befor...

i hope there is a solution for this problem, would be very frustrating
OS: Windows 10
Attachment:
  • Screenshot (53).png
  •  3
  •  933
BugIray Render
Submitted bySchnappschnulli Oct 12, 2021
1
COMMENTS (3)
Feedback Tracker Admin Oct 27, 2021 
Hi Schnappschnulli,

Can you provide your project file to us?

Molly
Reallusion
Feedback Tracker Admin Oct 19, 2021 
Hi Schnappschnulli,

Thank you for your feedback.Please provide your project file to help us identify the problem.You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.Your help is highly appreciated.

Molly
Reallusion
Ascensi Oct 14, 2021 
Try increasing your virtual memory to 32 GB at least from C drive and any drive you load iClone projects from.  Also set iClone's rendering to Quick or minimal to free up rendering resources for iClone to increase performance. To get faster export when exporting Iray Scenes, close all tabs and shrink the viewport to nothing. Make sure you have no other program running/loaded (like the stand alone renderer)

Sometimes with multiple video cards you have to give more threads to the CPU otherwise it will choke and crash, so under Iray's hardware setting try keeping the CPU threads to 4 or less.
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