Votes
0
Product:
iClone 7
Version:
7.2
Status:
Released in 7.21
Issue 3741
popvideo clip is rendered without sound
Hello,

When adding a .POPVIDEO plane that contains sound to a new empty project then:

1. the popvideo clip is working fine in iclone itself, and it is played well and you can hear the sound of the clip.
2. when trying to render the file you get a MP4 or AVI that is missing the popvideo clip sound.
Thus playing the file you can't hear the sound of the popvideo clip.

I've allready installed K-Lite package but that didn't solved it.

I have an intel i7-7700 cpu 3.6Hgz 16GB ram and nvidia 1060 with 6GB memory.

I've also tried this procedure on a different computer and have the exact same issue.

My project is based on .popvideo clips that contain sound and this issue is preventing me
from keep working on it.

Your help is highly needed.

Thanks in advanced,
Yossi Golan
OS: Windows 10
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Bug
Submitted byyossigolan
1
COMMENTS (1)
yossigolan 
One more thing that is probably related to this issue is that on the timeline you can't add a keyframe to the 
popvideo Volume track. when double clicking somewhere on the Volume track, the video volume dialog box appears
but its controls are grayed out so you can't change or control the volume.

Please see the attached image.
Attachment:
  • iclone7.2issue.jpg
1