my content files will no longer open with a double click

Votes
1

Product:
iClone 7

Version:
7.3

Status:
Active

Issue 5273

my content files will no longer open with a double click

my content files will no longer open with a double click. If I go to template or custom projects, actors, motions or props, I have all the headings of my content listed under both template and custom, but when I double click a heading to see the sub-folder thumbnails of my content to open them then nothing happens - the thumbnails do not appear. The files are there, because if I right click I can then find the file and drop it into the scene to open. This started yesterday, had no problems before then. Thank you.

OS: Windows 10

Bug

Submitted byswordflasher 2018/10/15 19:53:12

COMMENTS (3)

Feedback Tracker Admin 2018/12/28 05:55:32

Hi swordflasher，

If this bug happen in iClone7.3，not in iClone7.22?

Reallusion

perrijk 2018/12/25 01:34:48

having same problem

Feedback Tracker Admin 2018/12/28 05:56:30

Hi perrijk,

Thank you for your feedback.

Can capture a screen video about this issue, put it on the YouTube, and add the link in your next comment?

Reallusion

Feedback Tracker Admin 2018/10/22 07:05:53

Thank you for your feedback.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Reallusion