link not working - Feedback Tracker

Votes
1

Product:
iClone 7

Version:
7.71

Status:
Not Reproducible

Issue 6680

link not working

hi trying to transfer a character from iclone but there's no joy... it seems the CC3 BASE AS SOON as the transfer tab is clicked, UE4 4.24.2 crashes? , it seems to work with the
CC1 BASE... unreal just reports an error which says

"(01) Can't evaluate frame for 'Outfits_DH_Kevin_0'. No data was available."
"(01) Upgrade your code. Curve elements count has changed from the previous frame. That will clear the previous frames of that subject."

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0xffffffff

UE4Editor_Core
UE4Editor_Core
kernel32
ntdll

it seems to be with the CC3 characters i have sent to iclone, i tried it with the iclone demo character and it worked, but not with the CC3 characters?
please can you elaborate on what is going wrong, thanks

OS: Windows 10

7
2925

Bug Live Link Contents General Pipeline (Export/Import)

Submitted bySiverse 2020/02/16 23:03:51

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COMMENTS (7)

Feedback Tracker Admin 2020/02/21 02:07:41

Hi holocule,

Thank you for your feedback.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Molly
Reallusion

pjay 2020/02/20 16:00:58

I'm getting the same issue too

Feedback Tracker Admin 2020/03/09 02:07:01

Hi pjay,

Did your UE4 crash when you  transfer character?

Molly
Reallusion

Attachment:

72.jpg

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