importing custom clothes will not work

Votes
0

Product:
Character Creator 2

Version:
2.3

Status:
Active

Issue 3776

importing custom clothes will not work

I had made a pair of shoes and imported before 2.3 and it works. Since updating to to 2.3, whenever I try to load an FBX exported from Maya, even if I didn't add or change anything, the error states that mesh for body and tongue are bound to the wrong bones. I am following the tutorial for make your own clothes.

OS: Windows 7

Attachment:

error.jpg

2
1184

Bug Pipeline (Export/Import)

Submitted byMindycen 2018/02/05 19:23:49

COMMENTS (2)

Feedback Tracker Admin 2018/03/21 08:56:29

 Hi Mindycen,

Can you provide your FBX file to us?

Reallusion

Feedback Tracker Admin 2018/02/12 01:30:46

Hi, Mindycen,

Please provide your FBX file to help us identify the problem.
You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3776" in the email title to feedbacktrackeradmin@reallusion.com


Your help is highly appreciated.

Reallusion