iclone 7.3 and Character Creator is crashing at startup

Votes
0

Product:
iClone 7

Version:
7.3

Status:
Hold

Issue 5906

iclone 7.3 and Character Creator is crashing at startup

hello Support
I am unable to open iclone real time 3D animation I keep receive
and error Iclone 7 app has stopped working. and Character Creator is crashing at startup same

I have a Win7, i3 , 8GB DDR4 . R9 380 Radeon

I download the iclone WER Crash Dump zip file and follow the steps / reg files .

I attached File Wer.

https://drive.google.com/file/d/14hm_JFnGbWSUz3bNOA6NP5SdyMiGT8j2/view?usp=sharing

can you please help ..

thanks

OS: Windows 7

1
1222

Submitted bysellingford311 2019/04/09 05:10:31

COMMENTS (1)

Feedback Tracker Admin 2019/04/10 02:18:27

Hi, sellingford311,

Thank you for your feedback.

You have submitted this issue twice, so I will close this duplicated FT5906 issue for now.
We will check and track this issue with FT5905, the first one you sent.

Donnie
Reallusion