iClone crashing when i close the color palette window.

Votes
0

Product:
iClone 7

Version:
7.91

Status:
Released in 7.92

Issue 7898

iClone crashing when i close the color palette window.

If i use a popcorn fx particle and i modify the color of particle it is works fine, but if i close the color palette with X (exit) button iClone will fall.

OS: Windows 10

3
1405

Bug

Submitted byFreddymusic 2021/05/08 21:28:32

COMMENTS (3)

Freddymusic 2021/05/31 09:12:20

It is happen with iPkfx. Legacy bank works perfectly.  You don't need project file just use a particle from the learning pack or popcorn fx. But important to change the color before you click on X button. If you not change any color, it will not crashes.

Feedback Tracker Admin 2021/05/31 12:31:32

Thank you for your help.I can repeat it.Thanks.

Molly
Reallusion

Feedback Tracker Admin 2021/05/31 02:54:05

Hi Freddymusic,

Can you provide  project file to us? If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment.
You can use Private Comment if you want to keep it private.

Molly
Reallusion

Feedback Tracker Admin 2021/05/21 01:40:21

Hi Freddymusic,

Did it happen on iPkfx or Pkfx, and all particles or only some particle?I didn't crash in iPkfx.

Molly
Reallusion