iClone crashes when add any light.

Votes
0

Product:
iClone 7

Version:
7.41

Status:
Not Reproducible

Issue 5805

iClone crashes when add any light.

Hi. In this particular project I'm working (it had never happened before) a have a simple terrain with trees, a few props, and empty house and an avatar. For some reason today I opened the project and when I try to add a light (it doesn't matter what kind of light), iClone hangs and then crashes.

I have a lot of trees added and 5 cameras. To make a test, I hid all the trees and the cameras, then add the light again and it worked (it didn't crash), so there must be something weird with other elements that is causing this.

Thanks in advance.

OS: Windows 10

Attachment:

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Bug

Submitted byAndrés Moya 2019/03/04 20:18:27

COMMENTS (2)

Feedback Tracker Admin 2019/03/18 00:57:42

Hi Andrés Moya,

Please provide your project file to help us identify the problem.Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Reallusion

Feedback Tracker Admin 2019/03/06 04:16:52

Hi Andrés Moya,

I have added some trees, 5 cameras, and a light after applying an embed project as you said. It didn't crash. Can you please provide your project for us to test? Thank you very much.


Soya
Reallusion