Votes
0
Product:
iClone 7
Version:
7.61
Status:
Assigned
Issue 6323
iClone Preview Camera Stuck
Hello. I was busy animating in iClone when my Preview camera suddenly stopped working. Its like it has a keyframe because when I scroll through the timeline the preview window moves between two points, but its stuck there, I cant move it manually like i always do.
I tried restarting iclone, resetting workspace layout, and even creating and duplicating the project (with a different name) but nothing seems to work. Surprisingly, when i create a new project, preview camera works without any issues. This basically tells me my iclone works, there are some keyframes in my preview camera. I hear this isnt possible, but somehow i managed to get keyframes (or something very similar) in my preview camera.
I use version iClone 7.61.3304.1

I've made a screen recording which can be viewed here: https://drive.google.com/open?id=19sp16dphrp7K5sHI9WtsTATSyG0U6HuT

Notice that at Frame1, Im able to freely move the Preview camera. At Frame 8375, it moves just a bit and as i go higher up the timeline, the preview camera just plain stops moving. The other cameras are not affected. When i create new camera, it also works well.

.................................
While searching for a solution, I stumbled upon a similar problem from 10 years ago. Unfortunately there was no solution then. Is there a solution now? Here's the link:
https://forum.reallusion.com/36114/Preview-camera-reset
OS: Windows 10
Attachment:
  •  5
  •  1151
Bug
Submitted bylinus10111 Oct 11, 2019
1
COMMENTS (5)
Feedback Tracker Admin Oct 17, 2019 
Hi linus10111,

I have got it. Thank you for your help
linus10111 Oct 17, 2019 
Find the file uploaded here:
https://drive.google.com/open?id=1bkLW5jAHvktE1UkcY5ovbo_T0Gsv4EM8
Feedback Tracker Admin Oct 17, 2019 
Hi linus10111,

Can you save a simple project to us (delete some contents)?

Molly
Reallusion
linus10111 Oct 16, 2019 
Incase I dont understand, do you mean that i should send the entire project (which is 1GB in size), or is there a particular file you are looking for?
Feedback Tracker Admin Oct 16, 2019 
Thank you for your feedback.

Please provide project file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1