Votes
2
Product:
iClone 8
Version:
8.5
Status:
Active
Issue 11583
iClone 8 crashing
Hi all.
I haven't reported my crashing issues until now, but I've been having them. I updated tonight to the latest, hoping that would fix it, but no such luck. I created three new short scenes earlier but now none of those scenes will open. iClone just crashes.

I've attached my system report.

--thank you,
Nicole
OS: Windows 11
Attachment:
  •  2
  •  124
Bug
Submitted by3DChick Oct 9, 2024
1
COMMENTS (2)
3DChick Oct 15, 2024 
Hi Tina!
Here's the link to last file I was using. https://drive.google.com/file/d/10Ho5A4iHnzOtQxo7H_uiJ3D4uZNf2Wlb/view?usp=sharing. 
Thank you!!!

--Nicole
Feedback Tracker Admin Oct 14, 2024 
Hello Nicole:
Sorry for the negative experience you had.
We tried using our project or other test data, but we were unable to reproduce the crash issue.
Could you please provide your file so we can investigate the problem?
You can upload the file to a cloud drive (such as Google Drive, Dropbox, etc.) and share the download link with us.
If you want, you can set your reply to 'Private.'

Thank you.
Tina.
1