iClone 8 crashing - Feedback Tracker

Votes
2

Product:
iClone 8

Version:
8.5

Status:
Active

Issue 11583

iClone 8 crashing

Hi all.
I haven't reported my crashing issues until now, but I've been having them. I updated tonight to the latest, hoping that would fix it, but no such luck. I created three new short scenes earlier but now none of those scenes will open. iClone just crashes.

I've attached my system report.

--thank you,
Nicole

OS: Windows 11

Attachment:

Bug

Submitted by3DChick 2024/10/09 06:09:57

COMMENTS (2)

3DChick 2024/10/15 02:53:31

Hi Tina!
Here's the link to last file I was using. https://drive.google.com/file/d/10Ho5A4iHnzOtQxo7H_uiJ3D4uZNf2Wlb/view?usp=sharing. 
Thank you!!!

--Nicole

Feedback Tracker Admin 2024/10/14 08:43:27

Hello Nicole:
Sorry for the negative experience you had.
We tried using our project or other test data, but we were unable to reproduce the crash issue.
Could you please provide your file so we can investigate the problem?
You can upload the file to a cloud drive (such as Google Drive, Dropbox, etc.) and share the download link with us.
If you want, you can set your reply to 'Private.'

Thank you.
Tina.