Votes
0
Product:
iClone 7
Version:
7.8
Status:
Assigned
Issue 7185
iClone 7.8 fails to save project, crashes on save as, similar to #5781
After working on my project for a while saving the project doesn't work anymore. The little "changed" star remains and the file on disk doesn't get updated.

So far I haven't lost too much because of this, but it is enervating.

It works by using "Save As...", but iClone ALWAYS crashes when I do that. However, the saved file can be opened and has all changes as expected.

The project file is around 440MB, so I can't attach it. I think I still have old copies of the project that don't show this problem. I've not noticed any problem with the project itself so far, so it's not obviously corrupt and if, that would be a bug as well, obviously.
OS: Windows 10
  •  9
  •  1787
Bug
Submitted byalexis.kyaw Aug 25, 2020
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COMMENTS (9)
alexis.kyaw Sep 11, 2020 
All my content is with export license. You can take a look at the alexis.kyaw@gmail.com account.
alexis.kyaw Sep 9, 2020 
No, it created no crash dump file. I've sent you the screen shot of the search for the crashdump file (covering all drives) already.

I noted that this project has an issues when exporting (I tried using Unreal Live Link), it asks me to buy content which the marketplace then tells me I already own (which I do). It's about the dress of the character which is from the sorcer/sorceress package. I think I will also post another issue for this.

This project also has cameras attached to the character which causes the project to crash when you replace a character. I think I'll post another issue for this separately.

Just mentioning these because may these two are related to the saving problem.
Feedback Tracker Admin Sep 9, 2020 
Hi alexis.kyaw,

Did you buy iContent or Export license?

Molly
Reallusion
alexis.kyaw Sep 8, 2020 
Hello? No follow up on this?
Feedback Tracker Admin Sep 9, 2020 
Hi alexis.kyaw,

We're trying to replicate it.Didn't iClone create crash dump file when you  Save as project?

Molly
Reallusion
alexis.kyaw Sep 5, 2020 
In the meantime I opened the project on my other installation. It's exactly the same on this other machine.
alexis.kyaw Sep 4, 2020
Private Comment
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