Votes
0
Product:
Character Creator 3
Version:
3.32
Status:
Not Reproducible
Issue 7594
fbx export failed
Cannot export a character as an fbx from character creator 3.

I have imported multiple objs as accessories, some of which I've transferred skin weights (tight clothing, shoes etc), others which I have kept as accesories (props, helmet etc), the latter of which I have changed the joint to attach to (helmet - 'CC-Base-Head'). When I try to export this an fbx I get an error message 'fbx export failed'. Curiously if I remove all of the accessory items (non-skinned), it exports fine!
Is there a setting I need to turn on, or some step I need to take to export both accessory and skinned clothing?

thanks,

Alex
OS: Windows 10
  •  2
  •  1103
BugPipeline (Export/Import)
Submitted byreception_144356 Jan 25, 2021
1
COMMENTS (2)
Feedback Tracker Admin Feb 4, 2021 
Hi reception_144356,

Thanks for your feedback!
Could you provide your project to us?
You can upload to cloud service such as Google Drive, and attach the download link in your next comment.
You can set the comment as private if you want to.
Also, please provide your export fbx settings to us, you can capture a screen shot, and attach in your next comment as well!
Thanks for your help!

Calvin
Reallusion.
lianchiu Jan 27, 2021 
could your please provide your project and obj files. you can upload to cloud Drive and share the download link in the private comment. that would help RL staff to identify the issue. Thanks!
1