It's good to know that you're able to save your project successfully in the Windows 11 environment. If the .dmp file you have is from around the same time as the crash, we’d be glad to review it for further analysis. Regarding the two-seat licensing policy, we appreciate your input and will share your comments with the relevant team. Thank you for your update. Crystal Reallusion
yes the files were created in a windows 11 enviroment, and after having to save to the documets folder , i was bale to save, i do have 1 mor .dmp file , if yopu wanto to try opening that i csn send thast as well.. aslo i offer this statement for the powers that be regarding 2 seeat licensing of yur products. I understand that you plan to review the 2 seat license policy for future iterations of iclone and cc, let my case here be a champion for the 2 seat license, becuase with out it i wouild not have been able to cointinue working on my project, as i would not have an alternative to work and update any progress, i have made over the past year, and i will share the completed project soon
Thank you for your response. We have reviewed the files you provided and regret to inform you that both the original file and the .dmp file appear to be corrupted. Despite our technical team's best efforts, we have been unable to determine the exact cause. We sincerely apologize for the inconvenience this may have caused. We would also like to confirm with you whether the files were created in a Windows 11 environment, and if so, whether you are able to save them properly under the same conditions. We remain committed to assisting you and will do our utmost to ensure you have a smooth experience with Windows 11. Crystal Reallusion
https://www.dropbox.com/scl/fi/j6ohmpc68qnl1fy79fx4e/iClone.exe.3572.7z?rlkey=d1ed87pqzoscrh0fts51lruae&st=tihqbzix&dl=0 her's the link to the .dmp files There is 1 more .dmp file if you wish to view that too i will send the link
i'm going to delete that project as it was the original files that started this quest the .dmp file will be for the continuation of the same project. i'll get the .dmp files up shortly