Votes
0
Product:
iClone 7
Version:
7.4
Status:
Active
Issue 5627
crashes
1) I load a project (nothing fancy: 70k triangles, 1.6GB textures);
2) I work on it a bit, do some mocap, previewing things, no big deal;
3) I save the project and open a new one with "open project" command;
4) iClone slows down, then goes stuck in some "saving undo/read data" process;
5) after 5-10 seconds shuts down.
Happens almost ever, with different projects, after some work done (so it does NOT happen if repeatedly open new projects without working them).
OS: Windows 10
  •  1
  •  978
Bug
Submitted bycharles329 Jan 22, 2019
1
COMMENTS (1)
Feedback Tracker Admin Feb 18, 2019 
Hi charles329,

Did it happen in iClone7.41?If Yes,please provide crash dump file to help us identify the problem.Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://goo.gl/YgVYhF

Your help is highly appreciated.

Reallusion
1