Votes
0
Product:
iClone 7
Version:
7.4
Status:
Closed
Issue 5620
crashes
Hi...iclone crashes when selecting maps and avatars. upon relaunching the program (not computer) iclone doesn't function. The only way iclone will start to work is a restart of the computer. Also I have two 2080ti RTX cards with an NVLINK and it does not work well. In fact it slows down iclone terribly. It's best with one good card. Render times are about the same as 1080ti.
OS: Windows 10
  •  3
  •  1078
Bug
Submitted bycharles329 Jan 22, 2019
1
COMMENTS (3)
charles329 Feb 18, 2019 
all is fixed. thx
Feedback Tracker Admin Feb 18, 2019 
Hi charles329，

Can you provide crash dump file to us?

Reallusion
Feedback Tracker Admin Feb 12, 2019 
Hi charles329，

Did it crash in any project when selecting maps and avatars? Please provide crash dump file to help us identify the problem.
Please download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://goo.gl/YgVYhF

If it is only in Specific project,please also provide your project file.

Attach these files in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Reallusion
1