I also had the same problem. I have followed the instructions above with no success. Here is my file, please help me ( https://drive.google.com/file/d/1joQHuCS3K4KaSm3ehMewCySOXU9ZJ6fL/view?usp=sharing
Yes,there is no folder containing a cache restore file
You mean there is no folder containing a cache restore file in case iclone crashes,I don't know if I've expressed my wishes exactly to you
There is no way to restore. Molly Reallusion
I mean, asking where to save the recovery file, but without clicking ok, I think there will be a cache.
Hi long842672, Usually when iClone crash，you launch iClone again and will ask if you want to restore.I'm very sorry that your project has been broken,it can't restore. Molly Reallusion
please let me know where to save the recovery file when i have trouble stopping iclone suddenly
Hi long842672, Although there is no error,your project is already broken before saving.So you render fail and can't load it.We hope to know what you did before saving. Molly Reallusion
I work normally on the project, it doesn't have any errors until I render it unsuccessfully
Hi long842672, I mean what you did before saving project,if you can remember,maybe we can fix it and the error won't happen again. Molly Reallusion
After this file, I save it to render, the error stops suddenly, restart the computer with the file error as above.
Hi long842672, I'm very sorry that your project file is broken,we can't save one to you.Did you remember what you did before you save your project? Molly Reallusion
Hi, others Projects works properly. I'm sure that was problem with saving, because similar project with same characters without animation is 1,2 Gb and this is only 400 mb
Hi przemyslaw.piekarz, Project is here. https://drive.google.com/open?id=1D8v0iAIIHxgytvij_kqvvH0NSBMuTLI5 Molly Reallusion
Hi Reallusion, it will be very helpful :)
Hi przemyslaw.piekarz, If you want to use it urgently,I can ask RD to save the project that can load to iClone. Molly Reallusion
Hi Reallusion, any information from RD department? Regards, Przemek
Thanks very much. Molly Reallusion
Hi, i added 3-4 Mixamo characters to my project vis 3dXxhange. Some camera works. that's all
Hi przemyslaw.piekarz, Did you remember what you did before saving project?We hope to know the reason. Molly Reallusion
Hi przemyslaw.piekarz, Thanks.I have transfer it to our RD department. Molly Reallusion
Hi przemyslaw.piekarz, I have got it.Thanks.Can't you only load this project，or any project after saved? Molly Reallusion
hello, unfortunatly this Project is less than 4GB. I sent you link to google drive at 11 April with title "Issue 6770". thanks in advance, Przemyslaw Piekarz
Hi przemyslaw.piekarz, How large is your project file? If the file size is larger than 4GB, please try the following hotfix and see if it works: 1. Make sure your iClone has updated to version 7.73 2. Download “LargeProjectHotfix.zip" here: https://bit.ly/33M3DjO 3. Unzip the downloaded file to your local drive. 4. Move to the extracted folder, right click on “IC7LargeProject.bat” and select Properties, check the Unblock box at the bottom of General tab. 5. Make sure iClone is closed. 6. Double click on “IC7LargeProject.bat” to apply the hotfix. If the file size is less than 4GB or the hotfix not working, then we will need your project file to investigate what was going on. Could you provide your project file for us to check? You can upload it to any cloud storage, e.g. google drive, one drive. Put the file link to the next private comment. We are sorry for the inconvenience and hope it can be sorted out soon. Irving Reallusion