Votes
0
Product:
iClone 7
Version:
7.9
Status:
Released in 7.93
Issue 7807
can't import mp3 file - brutal crash when importing .wav file in "Import Audio File" Lipsync process
In Create Script / Audio File
When I import a mp3, there is an alert (see the file attached).
When I import a wav file, I Clone 7.9 just crashes and close brutally.
When importing the mp3 from AccuLips, nothing happen.

The mp3 and Wav are generated by VLC.
Only a very old mp3 file worked (mp3 from 2004).
I tried several other recent mp3 files, and it's just doesn't work.
OS: Windows 10
Attachment:
  • Capture error mp3.PNG
  •  3
  •  1482
Bug
Submitted bysebastien.acacia Apr 12, 2021
1
COMMENTS (3)
Feedback Tracker Admin Nov 4, 2021 
Hi sebastien.acacia,

Was your audio file compressed?If yes,I'm very sorry that iClone does not support compressed sound files,if you load the audio file in iClone v7.93,iClone will not crash,but import failed.

Molly
Reallusion
oberdoofus Jul 7, 2021 
same issue here. Makes submitting stuff for your competition a bit of a pain
Feedback Tracker Admin Apr 13, 2021 
Hi sebastien.acacia,

We have reproduced the issue and forwarded it to RD. Thank you!


Sincerely,
Soya
Reallusion
1